We process and ship all orders within 1-2 business days. Once shipped, delivery typically takes 5-10 business days, depending on your location and local postal service conditions. You'll receive tracking information via email once your package is on its way.

We provide free standard shipping on all orders with no minimum purchase required. Your package is delivered through our established logistics partners to ensure secure and timely delivery.

Absolutely. All orders are shipped in plain, unmarked packaging with no external branding or product details visible. Your discretion is our priority.

If your package is delayed, lost, or arrives damaged, please email contact@nectarums.com with your order number and a brief description of the issue. Our team will promptly resolve the situation with a replacement or refund.

Yes, you can cancel or change your order provided it hasn't shipped yet. For address updates, item adjustments, or cancellations, please email contact@nectarums.com immediately. The sooner you contact us, the better chance we have of processing your request before shipment.

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your purchase, you may return it within 30 days of receipt. Please note that returned items must be unused, unopened, and in original packaging to qualify for a refund. Due to health regulations, opened products cannot be accepted.